Introduction
Quality Square provides software and operational support for field service organizations. This policy explains what data we collect, how we use it, and the choices available to users.
Privacy Policy
Privacy & Data Practices
Effective date: February 25, 2026.
Information you collect
- Account and profile information such as name, email, phone number, and role.
- Location data used for dispatch, routing, and job verification.
- Time entries, attendance events, and work logs.
- Job data including assignments, status updates, notes, and service records.
- Photos and files uploaded in connection with jobs and quality checks.
- Biometric device authentication signals such as Face ID or Touch ID handled by your device OS.
How you use it
- Operate and improve service operations across teams and job sites.
- Coordinate dispatching, scheduling, and real-time work tracking.
- Support payroll workflows and time reporting accuracy.
- Generate invoicing data and business records.
- Enable team communication and project visibility.
Third-party services
Quality Square may rely on trusted services for hosting, mapping, and payments:
Data security
We use encryption in transit and at rest where applicable, role-based access controls, secure storage providers, and internal access limitations designed to protect customer data.
User rights
- Access: Request a copy of personal data associated with your account.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request deletion of personal data where legally permitted.
- Permission control: Revoke location, camera, photo, or biometric permissions in device settings.
Contact
For privacy questions, requests, or concerns, contact privacy@qualitysquare.us or support@qualitysquare.us.